Return and Refund Policy

Return & Refund Policy


The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Baking Empire Enterprise will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 14 days after the confirmation.

Please return your purchase to the following address:
Baking Empire Enterprise
Jalan Pengkalan Chepa, 
Kawasan Perindustrian Mara 
Kota Bharu 16100 Kelantan

Please contact us at 
bakingempiremy@gmail.com or 017-869 8928 if you have any questions or doubts.